BillyChip

BillyChip CIC exists to get hot drinks and food to people sleeping rough, using a safe currency instead of handing over cash. The public, the outlets and the charity all needed a way to take part without the process collapsing into paper forms.

A physical chip only works if the network behind it is honest. Outlets need to report what they have given. The charity needs to see costs and activity. Supporters need to trust that signing up is simple and that the money is doing what it says.

That is an operations problem as much as a website problem. Without a portal, monthly reporting becomes email attachments and lost receipts. With the wrong portal, busy cafés will not use it and the data that proves the model never arrives.

BillyChip also needed the digital side to feel like the mission: human, clear and easy to log into. A charity product that looks like a bank back-office will not get used by the people who actually hand over the drinks.

We developed an online portal for BillyChip so outlets can log in, manage their account and submit the reports that keep the currency honest. Signing up is free. Monthly reporting sits at the centre of the product, covering the cost of relief as it happens.

The login experience is simple on purpose: email, password, and a clear explanation of what BillyChip is on the same screen. Partners are not asked to learn a charity CRM before they can help.

Behind that is the data the organisation needs to run. Outlets, activity and costs can be tracked in one place, which is what lets a small team support a growing network of places offering food and drink to people who need it.

The portal does not replace the chip in someone’s hand. It makes that chip workable at scale, so BillyChip can keep connecting the public with people sleeping rough through a safe, accountable currency.